FAQs | Purchase

• What payment methods are accepted?
• If I'm not satisfied with my purchase, can I get a refund?
• I can’t find an invoice for my purchase
• I'm in an european country, how does VAT affect me?
• What's BindTuning's tax ID number (VAT ID)?
• How do I purchase a BindTuning trial?

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FAQs | Deployment

• Discover where are your BindTuning products installed
• Why do I need to accept BindTuning permissions request to install products?
• Can I use Provisioning Engine to update BindTuning Web Parts?

FAQs | Themes

• Can I save my theme customizations for later?
• Can I share my theme customizations?
• Can themes be customized again after installing?
• Do your products support RTL?
• How can I customize my BindTuning Theme?
• How do I update my theme?

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FAQs | Web Parts

• Create custom fields for SharePoint People Search
• Delete a Web Part in a page
• How do I update my Web Parts?
• Setup your APP Web Part
• Setup your SandBox Web Part (WSP)
• Twitter tile deprecated on version 3.7.3.27

FAQs | Support Plans

• How does Premier Support work?
• I modified my theme using CSS, do I still receive support?

FAQs | My BindTuning Account

• Do I need an account/login to access BindTuning products?
• How can I access my team's BindTuning products?
• How can I change my password?
• How do I edit my account information?

FAQs | Other

• A new version of my platform is available. Am I entitled to an upgrade?
• Becoming a BindTuning partner
• Can I use a product in a client's website?
• Can I use a promo code on a bundle?
• How can I request a custom product, designed for me?
• I'm using 3rd-party plugins and I'm having issues in my website, do I receive support for that?

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