SharePoint Lists using datasheet view crashing Internet Explorer in Office 365


Viewing lists within SharePoint using datasheet view may cause Internet Explorer to crash when using recent versions of Office 365. The error signature within the Event Viewer Windows Logs > Application will indicate a faulting application: IExplore.exe and faulting module: ucrtbase.dll.


The engineering team is aware of and working to fix this issue. In the meantime, reverting to 16.0.9330.2124 or earlier build of Office is the currently recommended solution.

How to revert to an earlier version of Office 2013 or Office 2016 Click-to-Run

You may run the following commands via elevated command prompt to revert Office to a working version:

  • cd “c:\program files\common files\microsoft shared\clicktorun”
  • OfficeC2RClient.exe /update user updatetoversion=16.0.9330.2124

Microsoft article reference.

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