What is Premier Support?
Premier Support gives customers true enterprise-ready support service, providing the highest priority. Included in this package is 24x7 international support, online chat, live troubleshooting calls and 4-hour response times for critical line of business issues.
SLA-based support option, is negotiated based on client needs and requirements.
Further information relating to the available support plans can be found here.
To submit your Premier Support service request, please email us directly at firstname.lastname@example.org for a quote.