From January 2nd 2019 on you can access our Help Center and open support tickets with your BindTuning account,
without having to log in with a separate account. More information here.

I modified my theme, do I still receive support?

It’s exciting to see how our themes are modified to suit project needs, but often customer modifications also create unexpected issues. We’ll gladly try to help with these modifications, but there is a limit to what we can do. In general, if a customization requires 2-3 lines of new code, we’ll be glad to assist within our standard support service. However, if your question requires more than that amount of code, you'll have to request a Premium Support Service.

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